Privacy Policy

Last updated: April 23, 2026

At Campsite, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Personal Information: When you create an account, we collect your name, email address, phone number (if provided), profile photo (if uploaded), and payment information (processed securely through Stripe).

Social Login: If you sign in using Google or Facebook, we receive your name, email address, and profile picture from those services.

Booking Information: We collect details about your reservations, including dates, campsite locations, and transaction history.

Usage Data: We automatically collect information about how you interact with our platform, including pages visited, search queries, and device information.

2. How We Use Your Information

We use the information we collect to create and manage your account, process bookings and payments, facilitate communication between Vendors and Clients, send booking confirmations and updates, improve our platform, respond to inquiries, detect fraud, and comply with legal obligations.

3. Information Sharing

We may share your information with other users (booking details between Vendors and Clients), payment processors (Stripe), service providers (hosting, email, analytics), and as required by law. We do not sell your personal information to third parties.

4. Data Security

We implement appropriate security measures including encrypted data transmission (SSL/TLS), secure password hashing, regular security audits, and restricted access to personal data. No method of transmission is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking

We use essential cookies (to keep you signed in), functional cookies (to remember your preferences), and analytics cookies (to understand usage patterns). You can control cookie settings through your browser.

6. Your Rights

You have the right to access, correct, delete, and port your personal data, as well as object to certain uses. To exercise any of these rights, please contact us.

7. Data Retention

We retain your personal information for as long as your account is active. Booking and transaction records are retained for a minimum of 3 years for accounting and legal compliance.

8. Children's Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the platform constitutes acceptance of the updated policy.

Have questions about your privacy?

Contact Us